Privacy Policy

Information We Collect

Information you provide directly: When you submit a technical consultation or quotation request through our website, or contact us via email or telephone, we collect the following details:

• Full Name — to identify you and address correspondence appropriately.
• Phone Number — to facilitate direct discussions regarding project specifications and order updates.
• Email Address — to deliver formal quotations, engineering proposals, and relevant follow-ups.
• Project Specifications — including material requirements, dimensions, quantities, and any custom engineering details you share with us.

Information collected automatically: When you browse our website, our servers record certain technical data as part of standard web operations. This includes your IP address, browser type and version, operating system, date and time of access, and pages visited. This information is used to maintain website performance, diagnose technical issues, and protect against unauthorized access.

How We Use Your Information

The information we collect is used strictly for legitimate business purposes related to our engineering and manufacturing operations:

• Reviewing your project requirements and preparing accurate commercial quotations.
• Communicating with you about technical specifications, material options, and delivery timelines.
• Processing and fulfilling confirmed orders for rubber components and related products.
• Maintaining the security of our website by blocking automated spam and preventing misuse of our inquiry systems.
• Meeting applicable legal, regulatory, and tax documentation obligations.

We do not use your information for advertising, behavioral profiling, or cross-site tracking of any kind. Your data exists in our systems for the sole purpose of serving your commercial and technical needs.

Data Sharing & Third-Party Services

Hans Rubber Industries does not sell, rent, or trade your personal information to third-party advertisers, marketing agencies, or data brokers under any circumstances.

In the course of operating our website and managing customer inquiries, we rely on a limited number of trusted cloud infrastructure providers. These services assist with secure storage of form submissions and protection of our website from automated abuse. Each provider is bound by strict confidentiality obligations and is permitted to process your data only in accordance with our instructions and for the specific purposes we have defined.

We may also disclose personal information if required to do so by law, court order, or regulatory authority, or where disclosure is necessary to protect our legal rights or the safety of our users.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

• All data transmitted between your browser and our website is protected using HTTPS encryption (TLS/SSL protocols).
• Form submissions are processed through server-side validation and sanitization filters to prevent injection attacks and malicious inputs.
• Our website employs automated request-limiting measures to prevent abuse and protect server resources.
• Access to customer inquiry data is restricted to authorized members of our sales and engineering teams on a need-to-know basis.

While we take every reasonable precaution, no method of electronic transmission or storage is entirely secure. We continually review and update our security practices to reflect current industry standards.

Your Rights

You retain full control over the personal information you have shared with us. Subject to applicable law, you may exercise the following rights at any time:

• Right of Access — Request a summary or copy of the personal information we hold about you.
• Right to Correction — Ask us to update or rectify any inaccurate or incomplete information in our records.
• Right to Deletion — Request the removal of your personal data from our active systems, subject to any overriding legal retention requirements.
• Right to Withdraw Consent — Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please write to us at info@hansrubber.com. We will acknowledge your request and respond within a reasonable timeframe.

Cookies & Local Storage

Our website uses essential cookies and standard browser storage mechanisms that are necessary for core functionality, including maintaining your session and ensuring the website operates correctly. These cookies do not track your activity across other websites, and we do not deploy third-party advertising or analytics cookies.

You may configure your browser settings to block or delete cookies at any time. Please note that disabling essential cookies may affect the functionality of certain interactive features on our website.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy — including responding to your inquiries, processing active orders, and complying with legal and tax recordkeeping requirements. Once the relevant business purpose has been served and no legal obligation requires further retention, your data is securely deleted or anonymized.

Children & Scope of Services

Hans Rubber Industries operates as a business-to-business (B2B) industrial manufacturing company. Our website and services are intended for use by businesses, procurement professionals, and authorized representatives. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided personal data, we will take prompt steps to delete that information from our systems.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technological infrastructure, or legal requirements. Any revisions will be published on this page, and the "Last Updated" date shown at the top will be revised accordingly. We recommend reviewing this page periodically to stay informed about how we protect your information.

Governing Law

This Privacy Policy is governed by the laws of India. By using our website and services, you agree to the terms outlined in this document.